Shipping & Return Policy
We ship across India within (3 to 8 business days). Real-time shipping is calculated at the checkout based on your product selection and country. All local taxes and customs duties are charged extra by the Shipping carrier based on your respective country. Most countries allow import up to a certain amount without any duty. Disclaimer : These values are subject to change by the respective tax authorities of your country. For further assistance, drop us an email with your requirement.
Sometimes delivery may take longer due to Bad weather, Flight delays, Political disruptions, or Other unforeseen circumstances. It takes approx. 7-10 working days to deliver your product to your doorstep. In such cases, our customer support proactively will be in touch with you. Also, we will not be able to compensate for any mental agony caused by to delay in delivery. The customer can cancel the order at any moment of time if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded the amount as soon as the order is successfully cancelled. Order can be cancelled from your user dashboard within 24 hours of order placement. Order cannot be cancelled once the item has been shipped.-
What customers are required to do for returns
Customer can message us on +91 78991 22520 or at contact@thestitching.com mentioning their order id for return request.
Order can be returned within 7 days of delivery of the product. -
Under what circumstances you offer returns and refund
Upon the receipt of the product and inspection, we will process the refund minus the shipping charge in your account within 7 days. -
Timeframe in which you process returns
Within 7 days from delivery date. -
When customers can expect a refund
Within 7 days.