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Privacy Policy

1. Introduction

Welcome to THE STITCHING PARTNER APP, a product of eTailogy Online Services Private Limited ("the company" or "company"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, including your rights regarding your data.

By using the app, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the app.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information (PII) from you, such as:

  • Name and Contact Details: Including your name, email address, phone number, and business address.
  • Business Information: Details about your tailoring or fashion business, including shop details and authorization status.

2.2 Non-Personal Information

We may collect non-personal information, such as:

  • Device Information: Information about the device you use to access the app, including IP address, device ID, operating system, and browser type.
  • Usage Data: Information on how you interact with the app, including features used, pages visited, and the time spent on the app.

2.3 Customer Contact List

To facilitate digital marketing, we may access the customer contact list stored on your device. You can confirm or delete contacts within the app without affecting your phone's contact list. This list is used solely for promotional activities as described in Section 5 of this policy.

3. How We Use Your Information

3.1 Providing and Improving Our Services

  • To create and manage your account.
  • To offer and promote the resale of fabric through the app.
  • To provide co-branded micro sites and track affiliate earnings.

3.2 Marketing and Communications

  • To promote your micro site on platforms like Facebook, Instagram, and WhatsApp.
  • To inform you about updates, offers, and promotions related to our services.

3.3 Compliance and Legal Obligations

  • To comply with legal requirements and enforce our terms and conditions.
  • To protect the rights, property, or safety of the company, our users, or others.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except as necessary to provide our services, comply with the law, or protect our rights. This may include:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and customer support.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes:

  • Encryption: Data encryption protocols for sensitive information.
  • Access Controls: Restricted access to personal information based on need-to-know principles.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Upon termination of your account, we may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

You have the right to:

  • Access and Update: Access and update your personal information through the app.
  • Delete: Request the deletion of your personal information, subject to legal and contractual restrictions.
  • Opt-Out: Opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. Your continued use of the app after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

eTailogy Online Services Private Limited
Contact us at +91 78991 22520 or contact@thestitching.com

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